Terms of Sale

GENERAL TERMS AND CONDITIONS OF SALE – PROFESSIONAL CUSTOMERS (B2B)
Updated November 10, 2021

0. Definitions

For the purposes of these Terms:

·         “Jox”: Jox Cosmetics srl.

·         “Customer”: a professional entity holding a VAT number (company/professional/agent) that purchases from Jox.

·         “Products”: nail products (UV/LED gels, semi-permanent polishes, base coats, top coats, colors, specialty products, and similar items) supplied by Jox in private label, no label, and/or bulk formats.

·         “Private label / Personalized”: product marketed under the Customer’s brand/trade name (with the Customer’s label and/or packaging).

·         “No label”: supply devoid of definitive commercial labeling, intended for subsequent customization and market placement by the Customer.

·         “Technical Documentation Area”: a reserved section (or equivalent official channel) through which Jox may make operational information and/or agreed-upon documentation available.

0.1 Official communications and Technical Documentation Area
Operational and technical communications (including, by way of example, INCI versions/ranges, technical updates, instructions for use, and warnings) may be made available through the Technical Documentation Area and/or other official channels indicated by Jox.
The Customer acknowledges that availability through these channels constitutes valid communication for contractual purposes and that it is their exclusive responsibility to consult the Technical Documentation Area periodically. Jox assumes no obligation of individual notification or personalized delivery of updates.        

1. General, scope of application, and formation of the contract

1.1 Scope of application

These Terms govern all orders for Products and/or services placed via www.gelpolish.it and/or sent to Jox via email, message, phone, or other channels, as well as any ancillary or subsequent operation.
Any customer terms shall not apply unless expressly accepted in writing by Jox.

1.2 B2B sales only

Jox sells exclusively to professional Customers holding a VAT number. Jox does not sell to final consumers.
The Customer declares and guarantees their professional nature. In the event of untruthful declarations, the Customer indemnifies Jox from any consequences.

1.3 Information and presentations

Descriptions, images, data sheets, catalogs, color charts, samples, and communications are merely indicative and do not constitute a warranty or part of the contract, unless otherwise specifically agreed in writing.

1.4 Order and contract completion

Placing an order (online or via email) constitutes a proposal from the Customer and is not binding on Jox until written confirmation (e.g., order confirmation/proforma/invoice).
Jox reserves the right to verify availability, payment, operational terms, and the Customer profile.

1.5 Customer qualification: Responsible Person / Manufacturer (Reg. (EC) 1223/2009)

The Customer declares, acknowledges, and accepts that, pursuant to Reg. (EC) No. 1223/2009, the entity that places a cosmetic product on the market by affixing its name or trademark (or by marketing it as its own) assumes the capacity of Responsible Person and, in the provided cases, of Manufacturer for regulatory purposes.
For all Products supplied by Jox intended for marketing under the Customer’s brand/name (private label and/or no label, with or without requested labeling), the Responsible Person is exclusively the Customer.

1.6 Exclusion of the Responsible Person role for Jox

The Customer expressly accepts that Jox does not act as the Responsible Person for Products marketed by the Customer and assumes no obligations and duties that the regulations attribute to the Responsible Person (e.g., PIF, CPNP, labeling and claims, cosmetic vigilance, recalls/withdrawals, relations with Authorities).

1.7 “1 pc to test” / samples

If available, the “1 pc to test” option (or equivalents) is intended as a demonstrative sample (test, color palette, internal evaluations) and not as a product “ready for commercialization.”
Any market placement remains subject to the Customer’s obligations as the Responsible Person.

2. Regulatory and technical documentation: scope, conditions, and services

2.1 General principle: obligations of the Responsible Person

The Customer, as the Responsible Person, is the only party required to ensure compliance with applicable regulations (including Reg. (EC) 1223/2009) and to manage: labeling, claims, safety assessment, PIF, CPNP, cosmetic vigilance, checks/inspections, and recalls/withdrawals.
The Customer accepts that Jox exclusively provides the documentation expressly provided for by these Terms and/or by written agreement; no further document is due unless specifically approved in writing and, where provided, subject to a relevant fee.

2.2 No label: documentation provided (INCI with range) and conditions

For no-label/unlabeled supplies, the Customer accepts that Jox makes available exclusively:

·         ingredients list (INCI) with percentage ranges,

·         only for orders equal to or greater than 12 units per single reference (unless otherwise agreed in writing).
Smaller quantities are considered samples/tests and do not entitle the user to the delivery of documentation.

2.3 Private label / personalized: documentation provided (INCI with range + PDF label)

For products personalized/labeled at the Customer’s request, Jox may provide:

·         ingredients list (INCI) with percentage ranges;

·         label file in PDF related to the artwork provided/approved by the Customer, as operational support.
The artwork, mandatory content, regulatory accuracy, languages, claims, and use of the label remain under the exclusive responsibility of the Customer as the Responsible Person.

2.4 Customer’s obligation to request INCI/range before commercialization and before shipment

The Customer acknowledges and accepts that:

·         the INCI with percentage ranges must be requested before shipment of the goods by Jox;

·         requests made after shipment and/or sale are not guaranteed and may be refused.

2.5 No ex post reconstruction, no retroactive documentation, no “history”

The Customer expressly accepts that Jox:

·         does not perform ex post document reconstruction;

·         does not reconstruct or release ingredients lists (INCI), percentage ranges, data sheets, or documentation referring to previous product versions, past batches, or already shipped supplies, unless requested within the terms set forth in point 2.4;

·         is not required to retrieve or reconstruct “historical” documentation (from previous years) related to “first productions,” to batches no longer managed, or to products held by the Customer for prolonged periods;

·         does not release documentation related to products sold/shipped more than 3 (three) months prior to the request (unless otherwise agreed in writing).

Any late or retroactive request is considered forfeited, void of effect, and does not entitle the customer to any recourse, reimbursement, or dispute.

2.6 PIF – Product Information File: not included, service upon request and conditions

The PIF is not included in the supply and there is no indistinct “standard” PIF valid for multiple customers/brands.
The Customer may request a service for the preparation of the PIF addressed to the Customer through a third-party and independent regulatory consultant (possibly indicated by Jox).

·         indicative cost: € 350.00 + VAT per product (unless otherwise quoted in writing);

·         minimum prerequisites: complete and compliant Customer labeling, data and information requested by the safety assessor, and any further necessary documentation;

·         timelines: preliminary document review; the consultant decides whether to proceed within 45 days; the subsequent drafting requires approximately 30 days (subject to complexity/data completeness);

·         right of refusal: the consultant may refuse/discontinue the assignment in the event of unsuitable or incomplete data, with no obligation to achieve a specific result.
In any case, no liability rests with Jox regarding the drafting, outcome, or issuance of the PIF.

2.7 SDS/MSDS (REACH/CLP): not included, available for a fee upon request

The Customer acknowledges that the SDS/MSDS is governed by REACH/CLP regulations and does not necessarily constitute required documentation for any cosmetic product.
If available and requested for the Customer's needs (e.g., HSE/logistics/professional use), the SDS may be provided only upon written request and for a fee, at an indicative cost of € 50.00 + VAT per document (unless otherwise quoted in writing).

2.8 Formulation updates and availability

The Customer acknowledges that formulations may undergo changes over time for regulatory, technical, raw material procurement, or quality improvement reasons.
The persistence of the same commercial name/code/color does not imply identical formulation over time.
Updates regarding INCI, percentage ranges, and/or relevant technical data may be made available via Jox's official channels (including the Technical Document Area). Such publication/availability constitutes valid notification for contractual purposes.

2.9 Customer's duty of active verification

The Customer undertakes to verify the updated version of the formulation and/or INCI:

·         before each new placement on the market;

·         before each reorder;

·         before proceeding with CPNP notifications or updates.
It is the exclusive duty of the Responsible Person to verify the alignment between the current formulation, ingredient list, labeling, CPNP notification, and safety documentation. Any failure to verify is not attributable to Jox.

3. Shipping, delivery, risk, inspection upon delivery, and claims

3.1 Delivery terms: EX WORKS and transfer of risk

Unless otherwise agreed in writing, the delivery term for the goods is EX WORKS.
The risk of loss, damage, breakage, theft, misplacement, storage charges, and any event related to transport transfers entirely to the Customer upon handover of the goods to the carrier/courier appointed (by the Customer or, if requested, organized by Jox on behalf of the Customer).
When Jox organizes transport at the Customer's request, it acts solely as an operational auxiliary and/or agent for the Customer, and all relations and actions against the carrier remain the responsibility of the Customer, except in cases of willful misconduct or gross negligence by Jox.

3.2 Shipment insurance

Any shipment insurance is possible only if requested in writing before shipment and confirmed in writing by Jox; in the absence thereof, the shipment shall be considered uninsured.

3.3 Inspections upon delivery and forfeiture

The Customer is required to verify the quantity, external integrity, and conformity of the Products at the time of delivery.

·         apparent defects/quantitative discrepancies: written complaint, under penalty of forfeiture, within 7 (seven) working days of delivery;

·         hidden defects: written notice, under penalty of forfeiture, within 7 (seven) working days of discovery and in any case no later than 90 (ninety) days from delivery.
In any case, any action must be exercised no later than 12 (twelve) months from the date of delivery.

3.4 Burden of proof, traceability, and samples
Every complaint must be accompanied by objective evidence (e.g., photos/videos, description of the defect, lot number, conditions of use, lamp used, and curing times). Upon Jox's request, the Customer must preserve and make available the contested Product and send samples/pieces for technical inspection. Failing this, the complaint is inadmissible and considered forfeited.

3.5 Exclusion of claims for transport events

Any requests for reimbursement, compensation, replacement, or indemnity for events occurring during transport are not permitted against Jox, except in cases of willful misconduct or gross negligence.
The Customer shall indemnify Jox from any claim related to transport and shall act directly against the carrier.

4. Indemnity, limitations, exclusions, and scope of liability

4.1 Total indemnity (Responsible Person)

The Customer, as the Responsible Person, shall indemnify and hold Jox (and its related parties) fully harmless from any civil, criminal, or administrative liability, as well as from claims, sanctions, costs, and expenses (including legal fees), arising directly or indirectly from:

·         labeling, mandatory content, claims, translations, graphics, and regulatory compliance;

·         PIF/CPNP and regulatory obligations;

·         Authority checks/inspections, recalls/withdrawals, seizures;

·         product storage/warehousing/transport/display;

·         improper or non-compliant use.

4.2 Product sensitivity and storage conditions

The Customer acknowledges that the products (UV/LED gels, semi-permanents, and similar) are sensitive to heat/cold/thermal shock and light/UV; alterations such as variations in viscosity, color, odor, or abnormal polymerization phenomena may result from unsuitable storage and transport conditions.
In such cases, full responsibility lies with the Customer, and no returns/replacements/refunds are permitted.

4.3 Maximum limit of liability

Without prejudice to the provisions of art. 1229 of the Italian Civil Code, should liability attributable to Jox be definitively established, the total liability for any contractual or non-contractual reason shall, in any event, be limited to a maximum amount equal to the net value of the supply being contested as stated on the invoice, and shall not exceed the amount actually paid by the Customer for the contested products.
Indirect, consequential, or reflex damages are excluded, including, by way of example: loss of profit, loss of turnover, loss of clientele, damage to reputation, business interruption, loss of contracts.

4.4 Exclusion of liability for slight negligence

Except for willful misconduct or gross negligence, Jox shall not be liable for damages resulting from slight negligence, nor for indirect or consequential damages of any kind, to the extent permitted by law.

5. Document requests, certifications, audits, and declarations: right of refusal

5.1 Documentation not required

The Customer acknowledges and accepts that any request for certifications, attestations, declarations, reports, audits, process information, supply chain qualifications, internal documents, production schemas, or other documentation, other than that expressly provided for in these Conditions and/or not required by law, is not due by Jox.

By way of example and without limitation, the following are not due and may be refused:

·         process or facility certifications made out to Jox;

·         supply chain certifications, third-party audits, inspection reports;

·         third-party manufacturing declarations not provided for in the contract;

·         attestations relating to suppliers, sub-suppliers, subcontractors, or production processes;

·         declarations requested by consultants, the Customer's clients, distributors, or other private parties;

·         documentation not expressly provided for by Reg. (EC) No. 1223/2009.

5.2 Non-binding third-party requests

The Customer acknowledges that requests made by consultants, private bodies, or third parties (other than competent Authorities) do not constitute a legal obligation for Jox and do not generate any right for the Customer.

5.3 Right of refusal and absence of breach

Jox reserves the right to refuse the provision of any documentation/certification/declaration that is:

·         not contractually provided for;

·         not required by law;

·         requested after the dispatch or sale of the products;

·         that could expose the company to risks, liabilities, or improper interpretations of its role.
Such refusal does not constitute a breach, does not justify complaints, and does not entitle the client to suspend payments, returns, refunds, or compensation.

6. Performance, samples, cosmetovigilance, trade secrets, export, unsold stock

6.1 Performance and results

No warranty is provided regarding the technical yield of the product, coverage, viscosity, self-leveling, polymerization, compatibility with third-party lamps/equipment/primers/bases or products, or commercial/sales results.
Every performance assessment is subjective and depends on usage methods, operator training, environmental conditions, and equipment used.

6.2 Samples/testers and production batches

Any samples/testers are merely indicative. Minor variations between samples/testers and production batches (color, density, viscosity, scent) are physiological and do not entitle the client to complaints, returns, or compensation.

6.3 End-consumer complaints, undesirable effects, and cosmetovigilance

Managing end-consumer complaints, reports of undesirable effects, cosmetovigilance, and communications to the competent Authorities is the exclusive obligation of the Client as the Responsible Person. Jox is not an interface for the end consumer.

6.4 Formula, percentages, and trade secrets

The Client accepts that the INCI list with percentage ranges is the only information that can be transferred. The full formula, exact percentages, and composition details constitute trade secrets; there is no obligation for further disclosure.

6.5 Countries, sales channels, and exports

Product compliance refers exclusively to the European Union market. Any commercialization in non-EU countries, marketplaces, specific channels, or non-standard methods is under the Client's exclusive responsibility.

6.6 Unsold stock, expiration dates, and warehouse rotation

No returns/refunds/replacements are allowed for unsold stock, excess stock, expired or near-expiration products, or prolonged inventory storage. Managing shelf-life and warehouse rotation is the Client's exclusive responsibility.

6.7 Modifications subsequent to label/claim/use

Any modification made by the Client after delivery (labels, claims, warnings, translations, usage instructions) automatically excludes Jox from all liability.

6.8 Interpretations by consultants and third parties

Interpretations, requests, or evaluations by consultants/auditors/private bodies/the Client's customers are not binding on Jox and do not alter contractual roles and responsibilities.

6.9 Regulatory knowledge and waiver of ignorance

The Client declares they are familiar with Reg. (EC) No. 1223/2009, understands their role as the Responsible Person, and waives the right to claim regulatory ignorance or lack of information.

6.10 Payments and documentation requests

Payments cannot be made contingent upon document requests. Any extra documents constitute separate, paid services. Failure to release non-due documentation does not justify payment suspensions or legal recourse.

6.11 Regulatory adjustments and formulation changes

The Client acknowledges that applicable cosmetic regulations, including Regulation (EC) No. 1223/2009 and subsequent amendments, are subject to updates and changes over time.

Any restrictions, limitations, or bans on cosmetic ingredients may necessitate formulation changes, raw material substitution, or the discontinuation of certain products.

Jox Cosmetics srl exclusively guarantees that the products, at the time of their delivery, contain ingredients permitted by current cosmetic regulations.

Any regulatory changes occurring after the sale, which were unforeseeable at the time of delivery, remain outside the scope of Jox Cosmetics srl's liability and do not entitle the client to returns, refunds, replacements, or compensation for products already purchased.

6.12 Color variations between production batches

The Client acknowledges that colored cosmetic products (including UV/LED gels, gel polishes, semi-permanent polishes, and similar products) may exhibit minor color variations between different production batches.

These variations may depend on technical and production factors, including, by way of example:

·         natural characteristics of pigments;

·         differences between raw material batches;

·         production conditions;

·         storage and stock conditions.

These variations are physiological in the cosmetic sector and do not constitute a product defect, nor do they entitle the client to returns, refunds, replacements, or complaints.

6.13 Variability of raw materials and pigments

The Client acknowledges that cosmetic products may contain pigments, dyes, and raw materials sourced from different suppliers or different batches.

Any minor differences regarding:

·         color shade;

·         viscosity;

·         density;

·         scent;

·         application behavior,

may derive from normal raw material variability and do not constitute a product defect.

These differences fall within the normal production tolerance of the cosmetic sector and do not entitle the client to complaints, returns, or requests for compensation.

6.14 Non-reiterability of documentation requests

The Client acknowledges that documentation possibly provided by Jox Cosmetics srl (including, by way of example, INCI ingredient lists with percentage ranges, technical information, or other documents provided for by these Conditions) refers exclusively to the supply or the time period to which the request was originally linked.

The Client accepts that Jox Cosmetics srl is not required to issue the same documentation again at a later time, nor to provide copies, updates, or versions referring to supplies already completed, unless otherwise agreed in writing.

Any repeated requests regarding previous supplies, batches already dispatched, or products purchased in the past may be legitimately refused and do not constitute a breach of contract.

The provisions set forth in points 2.4 and 2.5 regarding prior documentation requests and the exclusion of retroactive document reconstruction remain in force.

The Client is required to store the received documentation independently. The loss or failure to archive by the Client does not generate an obligation of duplication or re-sending for Jox.

6.15 Exclusion of returns for opened/used products
Returns, replacements, or refunds are not allowed for products that have been opened, used, tested, or tampered with, even partially, except for a verified defect attributable to Jox within the limits of these Conditions.

6.16 Exclusion of complaints due to dissatisfaction and subjective expectations
The following do not constitute defects and do not entitle the client to returns, refunds, or complaints: dissatisfaction with color/effect, perceived performance differences, subjective expectations of coverage or brilliance, or non-replicable results deriving from operator technique, equipment, or environmental conditions.

7. Labeling, production, and claims: clarifications and limitations

7.1 Labeling: full responsibility of the Client

Responsibility for the label lies entirely with the Client as the Responsible Person (content, claims, warnings, translations, legibility, layout, materials, compliance with countries and channels). Jox does not perform graphic/formal/linguistic compliance checks.

7.2 “Production” as a commercial reference and legal irrelevance

Any references to “production”, “line”, “range”, “made”, “developed”, “private label”, or similar have a descriptive/commercial value and do not attribute to Jox the role of Manufacturer or Responsible Person under Reg. (EC) 1223/2009.

7.3 Technical and marketing claims

The choice, use, and validity of claims (e.g., “HEMA free”, “dermatologically tested”, “professional”, “safe”, “made in”, “TPO free”) are the Client's exclusive responsibility unless otherwise specifically agreed in writing. The Client acknowledges that claims such as “dermatologically tested”, “hypoallergenic”, “nickel tested”, “safe”, or “suitable for sensitive subjects” require specific evidentiary support and remain the Client's exclusive responsibility. Jox does not provide or validate evidence to support such claims unless specifically agreed in writing.

8. Operational warnings: professional use, polymerization, and product sheets

8.1 Professional use and performance variability

The Products are intended for professional use and require correct application according to the operational instructions. Final performance may vary depending on operational factors: quantity and thickness applied, operator technique, type and condition of the lamp, actual curing times, and environmental conditions.

8.2 Minimum requirements and operational rules

Unless otherwise indicated in the individual Product sheet:

·         use an adequate UV/LED lamp (recommended minimum: 48W);

·         apply thin and uniform layers;

·         respect the polymerization times indicated in the product sheet and/or in the official operational instructions.

8.3 Prevalence of product sheets

For curing times and specific methods (e.g., no-wipe top coats / top coats with dispersion, base coats, colors, special products), the individual Product data sheets and/or the operational instructions made available by Jox (including via the Technical Document Area) shall prevail.
Any phenomena such as dulling of the polish, dispersion or visual color variations, and differences in performance between successive applications, if the Product has been used in a manner inconsistent with the instructions, are not attributable to Jox.

9. Special conditions: PRIVATE LABEL SUPPLY (A) and NO LABEL SUPPLY (B)

A) PRIVATE LABEL SUPPLY

A.1 Role of the parties
In the case of private label supply, the Product is marketed under the Client's trademark/company name, and the Client assumes the role of the Responsible Person pursuant to Art. 4 of Reg. (EC) 1223/2009, unless otherwise agreed in writing. Jox acts as a B2B supply chain provider.

A.2 Reformulation
The Client acknowledges that formulations may be subject to changes over time; the retention of the same trade name/code/color does not imply formula identity.

A.3 Provision of information
Updates regarding INCI, percentage ranges, and relevant technical data are made available through official channels (including the Technical Document Area). Publication constitutes valid provision for contractual purposes.

A.3-bis Provision of documentation

Technical information that may be made available by Jox Cosmetics srl via the Technical Document Area or other official channels constitutes valid provision for contractual purposes.

The Client is required to verify such information before each reorder and before placing the product on the market.

A.4 Active verification obligation
The Client undertakes to verify the updated version before each market launch, reorder, and CPNP update. Any failure to verify is not attributable to Jox.

A.4-bis Prior request for INCI and document verification

The Client acknowledges and accepts that, even in the case of private label supply:

·         the list of ingredients (INCI) with any percentage ranges must be requested by the Client before the goods are shipped by Jox Cosmetics srl;

·         the Client is required to verify the consistency between INCI, labeling, CPNP notification, and safety documentation before proceeding with the marketing of the product.

Requests made after shipment are not guaranteed and may be refused, without this constituting a breach by Jox Cosmetics srl.

 

A.4-ter Exclusion of retroactive documentation

The Client expressly accepts that Jox Cosmetics srl:

·         is not required to reconstruct or release ingredient lists (INCI), percentage ranges, or other documentation relating to previous product versions, past batches, or supplies already shipped;

·         does not release documentation referring to supplies made more than 3 months prior to the request, unless otherwise agreed in writing.

The detention, storage, or deferred marketing of the products by the Client does not generate any retroactive documentation obligation on the part of Jox Cosmetics srl.

 

A.5 CPNP update and documentation
Updating the CPNP, regulatory documentation, and the safety report falls under the exclusive obligations of the Client. Jox has no obligation for individual solicitation or verification that the update has occurred.

A.6 Lapse and claims
Any claim relating to formulation, INCI, updates, or documentation must be made in writing within 7 days of delivery. After this period, any claim shall be deemed forfeited. Claims for penalties, inspection checks, failure to update CPNP, or discrepancies between notification and updated formulation are not permitted.

B) NO LABEL SUPPLY

B.1 Nature of the supply
In the case of no label supply, the Product is sold without final commercial labeling and is intended for subsequent customization or market placement by the Client. The Client assumes full responsibility for regulatory qualification.

B.2 Absence of historical formulation binding
The Client acknowledges that reordering a Product with the same technical name does not imply formula identity with respect to previous supplies; formulations may vary over time.

B.3 Obligation of request and prior verification
In the case of no label:

B.3 Obligation of request and prior verification (before shipment)
In the case of no label supply:

·         the INCI (with percentage ranges) and/or the updated version of available information must be requested by the Client before the goods are shipped by Jox;

·         the Client is required to verify compliance and document alignment before proceeding with labeling, notification, distribution, or sale, with such duties remaining with the Client as the Responsible Person.

Requests made after shipment are not guaranteed and may be refused; in such a case, this does not constitute a breach by Jox and does not give the right to returns, refunds, discounts, suspension of payments, or compensation.

B.3-bis Exclusion of retroactive documentation on stock held by the Client
The Client acknowledges that any detention, inventory, or deferred marketing of the Products in its own warehouses does not generate any obligation on the part of Jox to reconstruct or release documentation relating to previous periods, historical versions, or dated supplies. The provisions set forth in point 2.5 remain in effect.

B.4 Exclusion of liability for improper regulatory use
Jox is not liable for the use of non-updated formulations, notifications based on previous versions, labeling prepared without updated verification, or inspection challenges resulting from non-updated documentation.

B.5 Waiver of recourse on previous supplies
The Client waives any right of recourse regarding previous supplies if it has not requested a formulation update before marketing and/or has reused documentation referring to previous supplies.

10. Acceptance, applicable law and jurisdiction

10.1 Acceptance

The Client declares to have read, understood, and fully accepted these Conditions, including all clauses regarding limitation of liability, indemnity, and exclusion, which constitute an essential and determining part of the relationship.
Forwarding the order, payment, as well as the collection or receipt of the Products constitute full and unconditional acceptance.

The clauses referred to in sections 2, 3, 4, 5, 6, and 9 constitute essential and determining conditions of the contract; without full acceptance, Jox would not have concluded the supply under the agreed economic terms.

10.2 Applicable law

These Conditions are governed by Italian law.

10.3 Jurisdiction

For any dispute, the Court of Vicenza shall have exclusive jurisdiction, subject to mandatory regulations.

10.4 Hierarchy and precedence of documents
In case of conflict between documents, the following shall prevail in order: (i) these Conditions, (ii) Jox's order confirmation/invoice/proforma, (iii) any specific written agreements signed by Jox. Informal communications (messages/chats/calls) do not modify these Conditions unless confirmed in writing by Jox.

The version of these Conditions applicable is the one published and/or made available by Jox at the date of sending the order (or order confirmation), and it replaces any previous version.

11. Specific approval pursuant to Articles 1341 and 1342 of the Italian Civil Code

Pursuant to and for the purposes of Articles 1341 and 1342 of the Italian Civil Code, the Client declares to specifically approve the following clauses:
1.2, 1.3, 1.4, 1.5, 1.6, 1.7, 2.2, 2.3, 2.4, 2.5, 2.6, 2.7, 2.8, 2.9, 3.1, 3.2, 3.3, 3.4, 4.1, 4.2, 4.3, 4.4, 5.1, 5.2, 5.3, 6.1, 6.2, 6.3, 6.4, 6.5, 6.6, 6.7, 6.8, 6.9, 6.10, 7.1, 7.2, 7.3, 8.1, 8.2, 8.3, 9.A.6, 9.B.5, 10.3 (Court of Vicenza).

 Costabissara, 10 November 2021